“Design a voice for your site and you do more than make words and images play nice. You engage your users in a discussion you both want to carry on.”

This article by Bronwyn Jones not only explains how important real communication is. It also offers some clever techniques to help develop a voice of your own.

This entry was posted on Thursday, August 9th, 2007 at 6:01 am and is filed under Business. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.